Wakeup Call Instructions

You can also create, modify or delete wakeup calls from the Client Web Portal at https://cwp.thinksimplicity.com

Via Admin Phones

To Set up New Wakeup Call For a Room:

  • Dial *81
    • System will Say : " Welcome to the Wakeup call System..."
  • Enter in room number with prefix (if your guest room extensions have prefixes)
  • Press 1 to proceed with creating a wakeup call for the room you entered
    • Or press 2 to back out and setup for another room
    • Or to exit press 3
  • Enter the time for the wakeup call by pressing 3-4 digits on the keypad 
  • Press 1 for AM or 2 for PM 
  • For Today press 1, or for tomorrow, press 2 
  • Press 1 to have it repeat daily, or press 2 to have it set as a one time call
  • The system will repeat the date and time for the wakeup call
  • Press 1 to proceed with creating another wakeup call for the room you entered
    • Or press 2 to back out and setup for another room
    • Or to exit press 3

 

Via Room Phones

To setup or delete a Wakeup Call From a Room Phone:

  • Dial *81
  • The system will list currently scheduled wakeup calls for the room you are dialing from with an option to delete them
  • System will then give the option to schedule a wakeup call by entering the time
  • Will ask for AM or PM
  • May ask for Today or Tomorrow 
  • Will then be presented with the list of scheduled wakeup calls for that room
  • You can enter additional wakeup calls or hangup if finished.


Wakeup Call Message Instructions

Modifies the message that is played when a wakeup call is answered.

To listen to the current wakeup message for the property:

  • Dial *81
    • System will greet with "Welcome to the Wakeup Call System"
  • DIal 8
  • Dial 2 when the system says "To review wakeup call message press 2"
  • Will play the current Wakeup call message
  • Hangup when finished

To Create a NEW wakeup message for the property:

  • *81
    • "Welcome to the wakeup call system"
  • Dial 8
  • Press 1 to record a NEW wakeup message
  • DIal 1
  • Record the new message
  • Press 4 to make the new wakeup call message active
  • Plays confirmation message
  • Hangup when finished