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33 total results found

Hotel Training

Outbound Calling

Phone Features

Note: The dialing pattern listed below are the default codes and may be different for your proper...

Message Template

Client Web Portal (CWP) SimplyChat

Overview Message Templates allow you to create commonly used messages that can easily be selecte...

Broadcast Message

Client Web Portal (CWP) SimplyChat

Overview Broadcast message allows you to send a message to several contacts at once despite if t...

Chat Groups

Client Web Portal (CWP) SimplyChat

Overview Chat Groups are used for adding users of the CWP to a group, not SMS DIDs Chat groups ...

Overview & Usage

Client Web Portal (CWP) SimplyChat

Overview The SimplyChat module allows you to send SMS text messages to phone numbers with SMS ca...

Table Structure

Client Web Portal (CWP) SimplyRun

Table:simplyrun_rules Master table to hold configuration for the rules created by admin and/or c...

Overview

Client Web Portal (CWP) SimplyRun

SimplyRun is a module which will perform automated tasks based on time or other specific triggers...

Create

Client Web Portal (CWP) SimplyWake

  Select Date: Click on this field to select the date the wake-up call should be triggered Se...

List

Client Web Portal (CWP) SimplyWake

A: Row Filter Dropdown Filter the number of rows shown in the associated table B: Create New ...

Feature - IVR

Client Web Portal (CWP) SimplyVX

Allows you to see, and modify the IVR (interactive voice response, a.k.a. auto-attendant) for the...

Tel Extensions

Client Web Portal (CWP) SimplyVX

Tel Extensions Shows the status, permissions, and allows you to modify these settings for all ex...

From PMS System

Client Web Portal (CWP) SimplyPMS

Used to view records sent from the PMS Vendor to the hotel PBX system.   ID: PMS Record ID R...

Operator Panel

Client Web Portal (CWP) SimplyGuest

Operator Panel Quick one-stop location to view, modify, and perform calling actions for guest ro...

Overview and Site Anatomy

Client Web Portal (CWP)

Page Layout A: Main Menu :: List of modules and submodule pages / actions B: Account Number...

Admin | Polycom VVX 400 Phone Overview

Videos

Star Code Cheat Sheet

Phone Features

Some features may only be used by an Admin phone (ie. front desk phone, office phone, etc) If yo...

Client Web Portal (CWP)

Voicemail

Phone Features

Voice mails may only be saved for 90 days and in which case will be permanently purged from the s...

SimplyRun

Client Web Portal (CWP)

Automate actions based on event triggers within specific modules

SimplyWake

Client Web Portal (CWP)

Wake up call system

SimplyVX

Client Web Portal (CWP)

Collection of settings to manage call flow and routing

SimplySupport

Client Web Portal (CWP)

Initiate or manage support assistance from Think Simplicity

SimplyReport

Client Web Portal (CWP)

Collection of reporting tools throughout the system

SimplyRate

Client Web Portal (CWP)

Collection of call accounting settings and details This module is to view the calling rate/tra...

SimplyPMS

Client Web Portal (CWP)

Collection of PMS (Property Management System) settings and information

SimplyNotify

Client Web Portal (CWP)

Collection of settings to manage the automated notification messages within the CWP

SimplyGuest

Client Web Portal (CWP)

Used to view, manage and modify Guest Room extensions in the hotel. Collection of tools to manag...

SimplyChat

Client Web Portal (CWP)

Texting module which allows users to chat internally or text with external parties using SMS

Home

Client Web Portal (CWP)

Videos

Phone Features

Accessing the phone features, settings and options via star ( * ) codes on the Think Simplicity s...

SMS DIDs

Client Web Portal (CWP) SimplyChat

Overview SMS DIDs are the list of telephone numbers the SimplyChat module for your hotel can use...